TERMS AND CONDITIONS//

This website own by the legal company HAJRA MUSA ZAHRA FOR CAR RENTAL CO with Trade Licence Number 972168. The aim of this Website is to assist customers by providing them the most convenient and affordable way of transport where they are a tourist or a permanent residence. By accessing or using HMZ FOR CAR RENTAL CO in any manner, it is considered that you have agreed to be bound by the Agreement as if you had signed this agreement. Please read the Agreement carefully. If you do not accept all of these terms and conditions, please do not use this Website. We suggest visitors of HMZ FOR CAR RENTAL CO to return to this page periodically to review the most current version of the Agreement. HMZ FOR CAR RENTAL CO reserves the right at any time, at our sole discretion, to change or otherwise modify the Agreement without prior notice, and your continued access or use of this Website or Mobile application signifies your acceptance of the updated or modified Agreement.

Prices

All Prices displayed for the Services on HMZ website are subject to change without Prior information or notice and prices you see while making the booking may not be final until the you reserved a ride with us with a display of an estimated price fare from our side where the deduction is made at the completion of every ride you takes with us. Prices on HAJRA MUSA ZAHRA FOR CAR RENTAL CO shall be inclusive OR exclusive of Booking Fee or any other applicable Government taxes (GST and VAT), etc. Availability of our Service is subject to change at any point in time even while finalizing the booking, which can lead to Price variation, depending upon the basis of time and availability of cars at that point in time.

Condition

  • Day of return, if you are one hour late, will be calculated as full-day, Car rental charges will be applicable on public holidays or weekdays off.
  • If the customer cancels the booking, will be returned 20% to the bank account of the total rental payment.
  • In case of an accident, he/she should be contacted by police and should provide all the required documents to the rental office; otherwise, he/she will be responsible. For any accident and car damage, customers should provide a police report.
  • The hirer has to return the vehicle to the office for the periodical services.
  • Customers should not use off-road driving, or in races, desserts, and out of UAE.
  • For Car rental Insurance, you should apply for the car rental insurace policy at the time of car rental agreement.
  • We are not responsible for any cash or valuable belongings left or lost inside the vehicle while it was in his/her possession or after the entire period of the rental.
  • The hirer is allowed to drive 250 km’s per day, If the car has rental above 500 per day, above km’s will be charged 20 AED for exceeding km’s ,Deposited are refundable after 21 working days, if there is no scratch, minor/major damage. And after deduction of applicable charges as per contract, your refunded amount will be processed to you account.

Booking and Payments

All Online Payments that happen for our Car rental service on HMZ FOR CAR RENTAL CO website are secure. HMZ does not store the Credit / Debit or any other Payment Card details of any customer in the database or in any data backup system. Once you are ready to transact you are transferred directly to the Bank Website. The card details are captured on the Bank Website and not in HMZ Database. HMZ luxury Car rental takes no responsibility, in case of any misuse of Credit Card by whomsoever.

A contract of our car rental services may be made online at this site by your acceptance of the products and services offered on the site (the "Contract"), and you hereby agree to waive any rights to challenge the validity or enforceability of Contracts entered into on this site on the grounds that it was made in electronic form instead of by paper and/or signed or sealed. Please note that by indicating your acceptance to purchase of our services offered on the website, you are obligated to complete such transactions. You are prohibited from indicating your acceptance to purchase the services where you do not intend to complete such transactions. You may not avail our services that you are prohibited from purchasing or possessing by any applicable UNITED ARAB EMIRATES or local laws. The responsibility for ensuring compliance with all applicable laws shall be yours alone. By submitting an order to avail our services, you represent and warrant that you have the legal right to avail our services.

In case any user book car rental via a credit/debit/gift card which is not directly in the name of the person availing these services - HMZ For Car Rental Co reserves the right to cancel/hold the said service till the time proper verification is provided. In case you are booking using someone else`s credit/debit/gift card - you are requested to send us a copy of the card used (at the following email id: or call us at (+971 52 983 3683) a photo identification card of the person in whose name the card is, as well as the person in whose name the services are being provided and an authority letter from the said credit/debit/gift cardholder.

In case any of the above-mentioned conditions are not met, HMZ FOR CAR RENTAL CO reserves the right to declare such transactions as fraudulent and cancel/hold the service provided. It also holds the right to charge the requisite Cancellation Charges that may be applicable before refunding any such amount.